Refunds & Returns

We want you to love your purchases, but we get it – sometimes things don’t quite slide into place.

Need to return?

Don't worry, we're here to make it right! Here's the scoop on our Returns Policy:

1. Returns

1.1 Time Frame

You have 30 days from the date of purchase to return your item. If you're not sliding with joy, we'll gladly take it back.

1.2 Return Condition

Please make sure your item is in its original, unworn, and tag-hanging state. We love the sweaty vibe, but we can't accept returns for items that have been played in.

1.3 Proof of Purchase

To complete your return, we require a receipt or proof of purchase. Please ensure to include this with your returned item.

1.4 Custom Gear

Some items are just too unique to return, like personalized gear or items with custom designs, names and numbers. We don't accept returns on personalized gear.

Need to refund?

Don't worry, we're here to make it right! Here's the scoop on our Refunds Policy:

2. Refunds

2.1 How it works

Once we receive your returned item and it passes our slide inspection, we'll process the refund. Expect your refund in the same way you paid.

2.2 SlideFirePro Credits

We also offer SlideFirePro store credit as an alternative to a refund.

Need Help?

If you need to contact us about anything related to your gear – please fill out the email form below.

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